What data does the AI chatbot learn from?

Your chatbot is trained exclusively on your data — documents, FAQs, knowledge base, and CMS content. We use RAG (Retrieval Augmented Generation) with a Pinecone vector database, so the AI never fabricates answers.

Does the chatbot support Croatian and other languages?

Yes — we use multilingual LLM models (GPT-4o, Claude Sonnet) that handle Croatian, English, and German simultaneously without additional cost.

Where can the chatbot be deployed?

On your website, mobile app, WhatsApp, Viber, or as an internal Slack/Teams bot. One AI core, multiple channels — deployed wherever your customers are.

How do you measure chatbot performance?

We track: percentage of queries resolved without human handoff, average conversation length, user satisfaction ratings, and conversions attributed to the chatbot. You get a real-time dashboard.

What makes Neviox Digital different from other agencies in Croatia?

We are an engineering-first agency. While marketing agencies focus on visuals, we focus on high-end software architecture. Every project is led by a Computer Science engineers, ensuring your code is scalable, secure, and built using a modern stack like Next.js and LangChain.

How do you handle project management and transparency?

We use an Agile methodology with bi-weekly sprints. You maintain full visibility into the development process and have direct access to the engineers. We believe in radical transparency—no black boxes, just clear progress.

Do you work with global startups or local Croatian enterprises?

Both. we help global startups build high-performance MVPs and SaaS platforms, and we partner with local Croatian firms to modernize legacy systems, automate workflows with n8n, and implement custom ERP solutions.

Malmö – AI Chatbot Development | Automate Support & Capture

AI Chatbots - Malmö - Neviox Digital Malmö

Searching for professional AI Chatbots in Malmö? We deliver high-end technical solutions optimized for the Malmö Cross-Border Tech & Startups landscape. Our focus on Øresund region market reach ensures your business stays ahead of the competition.

AI Agents That Qualify Leads and Support Clients 24/7 - Malmö

Thinking AI Instead of Rigid Rules

Conventional chatbots often frustrate users. Our modern AI agents are based on advanced language models that understand natural language and the context of your clients.

They act as a digital extension of your team and conduct fluid sales conversations. This new generation of bots massively increases customer satisfaction by providing instant, precise answers to complex questions.

Individual Knowledge Bases & Data Security

Your AI agent is trained exclusively on your business data (documents, manuals, website).

ROI Focus: The AI provides expert support based on your internal facts, without giving made-up answers. All data remains in your protected environment and is not used for public models. Your data stays yours.

AI That Acts: Integration into Your Workflows

Our chatbots don't just talk. They do things. We connect AI with your existing systems:

Order Status: AI checks the ERP for real-time information.
CRM Updates: Automatic lead entry into HubSpot or Salesforce.
Meetings: Directly booking sales calls into your calendar while you sleep.

24/7 Sales & Lead Filtering

Every minute of waiting reduces the chance of a sale. Our AI agents pre-qualify inquiries: they filter out low-quality leads and forward top sales opportunities directly to your team in Croatia.

This drastically reduces the cost per lead (CPL) and ensures your sales team spends time only on the most valuable conversations.

GDPR-Ready Agents Your Customers Can Trust

Security is the foundation of our AI development. We build solutions that are fully GDPR compliant. From data anonymization to strict access control, we ensure your AI infrastructure remains secure and professional.

From Kick-Off to Live AI Agent: Our 4-Step Deployment

Deploying an AI chatbot without a clear process leads to agents that frustrate users and hallucinate answers. Our structured approach eliminates both problems.

Step 1 — Knowledge Audit (Week 1): We audit every piece of content your AI needs to know: product catalogs, FAQs, pricing sheets, service manuals, past support tickets. We identify gaps — content that does not yet exist but must. Output: a content checklist your team reviews and approves before we build anything.

Step 2 — AI Configuration & Knowledge Base Build (Weeks 1–2): We structure your content as a vector knowledge base (RAG architecture). The AI retrieves exact answers from your verified documents instead of generating guesses. Tone of voice, escalation rules, and fallback behaviors are configured to match your brand.

Step 3 — System Integration (Weeks 2–3): We connect the agent to your existing tools: CRM for lead capture, booking software for reservations, helpdesk for ticket creation, or WhatsApp and Messenger for multichannel presence.

Step 4 — QA Testing & Launch (Weeks 3–4): We run the agent through 200+ test conversations covering edge cases, wrong inputs, and adversarial queries. Only when it passes our quality threshold does it go live.

Post-launch, we conduct monthly review calls with conversation analysis. The agent improves continuously based on real usage data — not assumptions.

Why choose our AI Chatbots in Malmo?

Our agency provides tailored AI Chatbots to companies across Malmo. We specialize in building robust architectures designed to meet the specific demands of the Cross-Border Tech & Startups industry. By prioritizing Øresund region market reach, we help you scale effectively and maintain a technical edge.

Whether you are a fast-growing startup in Malmo or an established firm in the Cross-Border Tech & Startups space, our expertise in AI Chatbots delivers measurable results. We combine global software standards with local market insights in Malmo to drive digital innovation.

We know the Malmo market from the inside — from specific business challenges to the concrete opportunities the Cross-Border Tech & Startups space offers. Our clients across the region confirm that local insight makes a measurable difference.

Why businesses in Malmo choose us:

Track record with Cross-Border Tech & Startups clients who achieved Øresund region market reach
Direct communication with no account managers — we respond within 24h
Solutions adapted to the specific needs of your local business environment
Transparent processes with measurable results from the first sprint

Launch a project that stands out in a competitive market. Get in touch and discover how we can help your Malmo-based business achieve Øresund region market reach — faster than you'd expect.