Project
Polyclinic dr. Meter
Security is the foundation of our AI development. We build solutions that are fully GDPR compliant. From data anonymization to strict access control, we ensure your AI infrastructure remains secure and professional.
Deploying an AI chatbot without a clear process leads to agents that frustrate users and hallucinate answers. Our structured approach eliminates both problems.
Step 1 — Knowledge Audit (Week 1): We audit every piece of content your AI needs to know: product catalogs, FAQs, pricing sheets, service manuals, past support tickets. We identify gaps — content that does not yet exist but must. Output: a content checklist your team reviews and approves before we build anything.
Step 2 — AI Configuration & Knowledge Base Build (Weeks 1–2): We structure your content as a vector knowledge base (RAG architecture). The AI retrieves exact answers from your verified documents instead of generating guesses. Tone of voice, escalation rules, and fallback behaviors are configured to match your brand.
Step 3 — System Integration (Weeks 2–3): We connect the agent to your existing tools: CRM for lead capture, booking software for reservations, helpdesk for ticket creation, or WhatsApp and Messenger for multichannel presence.
Step 4 — QA Testing & Launch (Weeks 3–4): We run the agent through 200+ test conversations covering edge cases, wrong inputs, and adversarial queries. Only when it passes our quality threshold does it go live.
Post-launch, we conduct monthly review calls with conversation analysis. The agent improves continuously based on real usage data — not assumptions.
Conventional chatbots often frustrate users. Our modern AI agents are based on advanced language models that understand natural language and the context of your clients.
They act as a digital extension of your team and conduct fluid sales conversations. This new generation of bots massively increases customer satisfaction by providing instant, precise answers to complex questions.
Your AI agent is trained exclusively on your business data (documents, manuals, website).
ROI Focus: The AI provides expert support based on your internal facts, without giving made-up answers. All data remains in your protected environment and is not used for public models—total data sovereignty for your company.
Our chatbots don't just talk—they perform tasks. We connect AI with your existing systems:
Every minute of waiting reduces the chance of a sale. Our AI agents pre-qualify inquiries: they filter out low-quality leads and forward top sales opportunities directly to your team in Croatia.
This drastically reduces the cost per lead (CPL) and ensures your sales team spends time only on the most valuable conversations.
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