Question 1

What makes Neviox Digital different from other agencies?

Accepted Answer

Engineering comes first, not just the look. Every project is built and led by engineers with 5+ years of experience who also reply to you, and speed and results are measured rather than promised. Code and access are yours from day one, and the price is fixed per phase. We focus on what changes in your business, not on a list of technologies.

Question 2

How do you handle project management and transparency?

Accepted Answer

We work in short cycles and agreed phases. You follow progress in a test environment and in the repository, and you talk directly to the engineers, in writing. Each phase ends with your sign-off, so you always know what is done and what comes next.

Question 3

Do you work with startups or established companies?

Accepted Answer

Both. We help startups build MVPs and SaaS platforms, and we work with established companies on modernising older systems, automating workflows with n8n and building custom ERP systems, across Europe and beyond.

Question 4

What is the typical investment and timeline for a project?

Accepted Answer

Starting prices are public: websites from €1,000, Shopify stores from €3,000, AI integration from €2,500, and the calculator gives you a rough range. You get the exact amount in writing, as a fixed price per phase, after we review the scope. Timing depends on scope, so we confirm it then, not before. You pay for the outcome and the responsibility for it, not for hours.

Question 5

Do you offer maintenance and security updates after launch?

Accepted Answer

Yes. Software is a living asset. We offer ongoing maintenance, billed by the time actually spent, that covers proactive security patching, uptime monitoring, and compatibility updates for new OS versions and browsers.

Question 6

Can you integrate AI into my existing legacy software?

Accepted Answer

Yes, it is a common project. We can connect AI to your existing databases or older tools without rebuilding the whole system, and language models (OpenAI, Claude) get only the data they need.

Question 7

Why should I choose custom code over platforms like WordPress or Shopify?

Accepted Answer

For many businesses a platform is a good choice, and we also build custom Shopify. Your own code pays off when speed, SEO and full control connect directly to revenue, or when the platform starts limiting the business: no per-user fees or someone else's templates, and the system is an asset your company owns. For online stores that means Next.js with Medusa.js.

Question 8

How do you ensure data security and GDPR compliance?

Accepted Answer

Security is planned from the start. We implement role-based access control, encryption at rest and in transit, and GDPR-compliant data handling. For AI projects, we make sure your proprietary data is never used to train public models.

Question 9

Who owns the intellectual property (IP) of the software?

Accepted Answer

You do. Unlike many agencies, once the project is paid for, you maintain 100% ownership of the source code and intellectual property. We provide clean, documented code that your team can own forever.

Question 10

Do you also do marketing, advertising and social media?

Accepted Answer

Yes, but through a separate brand. Neviox Digital builds the system: the website, the store, the application, the integrations and technical SEO. Social media, paid ads, SEO content, analytics and email campaigns are run by Neviox Marketing at nevioxmarketing.com. They are kept apart on purpose, because engineering and running campaigns are different work on different billing rhythms. If you need both, contact either side and we will arrange it together.

Question 11

How do we know you will not disappear mid-project?

Accepted Answer

Because the project does not depend on us staying. The code is in your repository from day one rather than at the end, environments and credentials are in your name, and how the system is built and deployed is written down. If we stop working together tomorrow, another team picks it up with repository access, no archaeology required. That is the only honest guarantee an agency can give, and it is worth more than a promise that it will never happen.

Question 12

Will you build what we ask for, or what you think we need?

Accepted Answer

We build what you ask for, but we will say so if we think something is a mistake. If a feature you want treats a symptom rather than the cause, or there is a cheaper route to the same outcome, we will put that once, with the reasoning. If you still want it your way after that, we build it as asked and do not revisit it. The decision is yours; our job is to make sure you make it with the full picture, not to make it for you.

Question 13

What if we have already had a bad experience with an agency?

Accepted Answer

Then the first enquiry is useful for both sides, because it usually surfaces what specifically went wrong. The causes are usually the same: a scope that was never written down, a person who sold the project and vanished, and code nobody else can take over. We answer that with a written scope before starting, direct work with the engineers building the system, and a handover you can take anywhere. If you already have a system, a written audit shows what can be salvaged before any new project.

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